Once upon a time, I considered myself the classic PC-to-Mac convert. I somehow convinced my longtime PC-user of a father to buy me a glossy new Apple iBook for my first year of college. Aside from the usual file mis-conversion frustrations, there were no real hardware problems the first year I had my laptop. The real trouble came about 2 years down the line.

Apple laptop repair

The DC jack and plug were apparently having some domestic disputes, and after a few months of having to perch my laptop and its plug on a set of phone books just to attain the green light of power charge, the computer finally went dead on me. It was then that I found out that the Apple “insurance” that my father paid over $200 for when he bought the computer was pretty much useless in regards to hardware issues. I also learned of Apple’s dirty habit of over-charging its customers (in this case, they wanted to charge over $80 for a part that costs about $7).

I was fortunate enough to have a tech-savvy friend who offered to repair the laptop for the price of the part. What most people don’t know is that there is no mystical genie granting power only to Apple to repair its own computers. If you’re in need of computer repair for a Mac laptop or desktop computer, most computer repair shops can do the job, though not all are created equal.

A+ Mobile PC Doctors is one of the most trusted and reliable Boston computer repair companies. In addition, we have technicians located in all fifty states. Don’t let yourself fall prey to Apple’s high fees. Our insured technicians are capable and happy to speak with you over the phone, and efficiently repair your laptop. Wouldn’t you rather have your laptop picked up and taken care of, than visit a mall and wait in line, only to hear that your laptop will be looked at in a week’s time? For computer repair services, call A+ Mobile PC Doctors at 1-617-723-1986 to speak with a technician, or visit our website to browse the many services we offer.

A college student living in Brookline MA had trouble getting his Acer laptop to turn on. He initially thought that the problem was the power adaptor, which had spent three years bumping around the bottom of his backpack, and had probably suffered some damage. He purchased a new one, plugged it in, and after the computer failed to turn on he realized it was not the power adaptor as he had thought. He spoke to one of our technicians about a DC jack laptop repair service in Boston, and we arranged to pick up the laptop that same day.

A laptop is powered by AC and DC power. AC means alternating current, and DC means direct current. A laptop’s power cord carries high voltage alternating current electricity from an outlet into the AC adaptor. AC power cannot directly power a laptop, so the AC adaptor converts the electricity into low voltage DC power that is carried to the end of the cord and into the DC port on the side of the laptop.

When a laptop has trouble turning on or charging, it can generally mean a broken AC adaptor, or a broken jack within the DC port. In the student’s case, he determined that it was not the AC adaptor. One of our technicians double-checked his finding by testing his AC adaptor for charge. The AC adaptor had a charge, so the cause was the DC port. A broken DC port may require a technician to re-solder the device or replace a part. The technician attempted re-soldering the DC port, and that did the trick as far as getting current to the motherboard. However, our technicians noticed that the jack was still very loose when plugged into the power cord, which told him that he needed to replace the DC jack component on the motherboard. We returned the student’s laptop to him the next day.

There are dozens of websites on the Internet that offer to fix DC port problems on laptops. The sites often require the customer to pack his laptop in a bubbly envelope and mail it across the country. Factoring in the time it takes to mail the computer, fix the computer, and mail it back, this process can take as long as three weeks. Three weeks without a laptop is a huge inconvenience for a student, professional, or even for someone who occasionally uses their laptop to keep in touch with friends and family. As one can imagine, mailing a heavy laptop can be pretty pricey. And it can be incredibly nerve-racking to trust several mail carriers as well as an unfamiliar company. A+ Mobile PC Doctors is a fully insured computer repair company serving the Boston area and all of New England, as well as several other states across the US. We provide on-site computer repair and will even arrange to pick up your laptop or computer for in-shop repair. Call us at 1-866-417-3945 to speak with a technician. A DC port failure is a common problem, and we aim to promptly fix the problem and return your laptop as soon as possible.