Archive for 'Hardware Computer Repair'

A Lenovo laptop repair that recently came through our Boston computer repair shop had a “no power to laptop” issue as it would not take a charge from the power cable.  After first ruling out that the power cable and A/C Adapter (these are the two cables that run from a laptop to the electrical outlet) are not faulty, we

Laptop jack repair on a Lenovo laptop

Laptop jack repair on a Lenovo laptop

then inspected the connection from the A/C adapter cable to the actual laptop and noticed a slightly loose connection with the DC jack (the internal component that you plug the A/C Adapter power cable into on a laptop).  The suspected resolution was a DC jack repair where we would re-solder the jack onto the motherboard or to purchase a new laptop jack cord, depending on what type of DC jack the laptop had beneath its cover and the damage to the actual jack and possibly even to the motherboard.  However, if re-soldering or buying a DJ jack cord did not fix the issue, then there may have been a short circuit on the motherboard itself which means the motherboard would have to be replaced.  Therefore, the laptop was taken in for a diagnostic.

After carefully taking apart the Lenovo and inspecting the DJ jack cord that it encapsulated, a multi-meter was used to measure the voltages at each end to ensure proper connection, which indeed revealed a grounded wire as the issue.  Fortunately, instead of purchasing a new DJ jack cord, a re-soldering of the cord onto the plug fixed the issue.  After notifying the customer, this task was completed and the laptop was powering on. Computer repair problem resolved within 24 hours – nice!!


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If you’re looking for a laptop repair company to quickly get your laptop back up and running, choose the veteran on the Boston computer repair scene — A+ Mobile PC Doctors. For over 8 years, A+ Mobile PC Doctors has been serving Boston area customers and their laptop repair and technology services needs. We serve residential customers as well as commercial customers (small offices and national companies).

From Somerville to the Stoughton, Newton to South Boston (and often times cities beyond these ones),  A+ Mobile PC Doctors has been dispatching computer technicians to complete onsite computer repair jobs. Or if onsite computer repair isn’t your style, you can drop off your laptop at our BRAND NEW, conveniently located office at 316 Newbury Street in Boston, MA!

Our customers love that we are timely, professional, and always get the job done to their satisfaction. We are proudly accredited by the Better Business Bureau, so you can rest assured that your computer will be in good hands.

Some of the most common jobs we perform are laptop virus removal, spyware removal, desktop virus removal, laptop software repair, laptop hardware repair, desktop software repair, desktop hardware repair, and telecom services.

Visit A+Mobile PC Doctors on the web to see a full list of services today. Or call us at 1-617-723-1986 to speak directly with a technician about whatever your computer repair needs may be.


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Once upon a time, I considered myself the classic PC-to-Mac convert. I somehow convinced my longtime PC-user of a father to buy me a glossy new Apple iBook for my first year of college. Aside from the usual file mis-conversion frustrations, there were no real hardware problems the first year I had my laptop. The real trouble came about 2 years down the line.

Apple laptop repair

Apple laptop repair

The DC jack and plug were apparently having some domestic disputes, and after a few months of having to perch my laptop and its plug on a set of phone books just to attain the green light of power charge, the computer finally went dead on me. It was then that I found out that the Apple “insurance” that my father paid over $200 for when he bought the computer was pretty much useless in regards to hardware issues. I also learned of Apple’s dirty habit of over-charging its customers (in this case, they wanted to charge over $80 for a part that costs about $7).

I was fortunate enough to have a tech-savvy friend who offered to repair the laptop for the price of the part. What most people don’t know is that there is no mystical genie granting power only to Apple to repair its own computers. If you’re in need of computer repair for a Mac laptop or desktop computer, most computer repair shops can do the job, though not all are created equal.

A+ Mobile PC Doctors is one of the most trusted and reliable Boston computer repair companies. In addition, we have technicians located in all fifty states. Don’t let yourself fall prey to Apple’s high fees. Our insured technicians are capable and happy to speak with you over the phone, and efficiently repair your laptop. Wouldn’t you rather have your laptop picked up and taken care of, than visit a mall and wait in line, only to hear that your laptop will be looked at in a week’s time? For computer repair services, call A+ Mobile PC Doctors at 1-617-723-1986 to speak with a technician, or visit our website to browse the many services we offer.


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A college student living in Brookline MA had trouble getting his Acer laptop to turn on. He initially thought that the problem was the power adaptor, which had spent three years bumping around the bottom of his backpack, and had probably suffered some damage. He purchased a new one, plugged it in, and after the computer failed to turn on he realized it was not the power adaptor as he had thought. He spoke to one of our technicians about a DC jack laptop repair service in Boston, and we arranged to pick up the laptop that same day.

A laptop is powered by AC and DC power. AC means alternating current, and DC means direct current. A laptop’s power cord carries high voltage alternating current electricity from an outlet into the AC adaptor. AC power cannot directly power a laptop, so the AC adaptor converts the electricity into low voltage DC power that is carried to the end of the cord and into the DC port on the side of the laptop.

When a laptop has trouble turning on or charging, it can generally mean a broken AC adaptor, or a broken jack within the DC port. In the student’s case, he determined that it was not the AC adaptor. One of our technicians double-checked his finding by testing his AC adaptor for charge. The AC adaptor had a charge, so the cause was the DC port. A broken DC port may require a technician to re-solder the device or replace a part. The technician attempted re-soldering the DC port, and that did the trick as far as getting current to the motherboard. However, our technicians noticed that the jack was still very loose when plugged into the power cord, which told him that he needed to replace the DC jack component on the motherboard. We returned the student’s laptop to him the next day.

There are dozens of websites on the Internet that offer to fix DC port problems on laptops. The sites often require the customer to pack his laptop in a bubbly envelope and mail it across the country. Factoring in the time it takes to mail the computer, fix the computer, and mail it back, this process can take as long as three weeks. Three weeks without a laptop is a huge inconvenience for a student, professional, or even for someone who occasionally uses their laptop to keep in touch with friends and family. As one can imagine, mailing a heavy laptop can be pretty pricey. And it can be incredibly nerve-racking to trust several mail carriers as well as an unfamiliar company. A+ Mobile PC Doctors is a fully insured computer repair company serving the Boston area and all of New England, as well as several other states across the US. We provide on-site computer repair and will even arrange to pick up your laptop or computer for in-shop repair. Call us at 1-866-417-3945 to speak with a technician. A DC port failure is a common problem, and we aim to promptly fix the problem and return your laptop as soon as possible.


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Visit A+ Mobile PC Doctors (South Shore Computer Repair) home on the web, or call us toll free: 1-866-417-3945 to speak directly to a US based computer technician.

We specialize in all things Information Technology (IT) and web related. Every one of our INSURED team of computer and networking technicians is a very experienced (LEVEL II or LEVEL III) computer support technician with years of field experience and a large inner-company knowledge base to draw on as needed.

BUYERS BEWARE: In today’s IT field, everyone with a screw driver and some PC experience thinks they know how to not only repair computers, but setup networks and run cable lines - THIS IS NOT TRUE. When push comes to shove, our PC repair technicians, business and home networking specialists, telecom and low voltage cabling experts (mostly CAT5e, CAT6, fiber optics and CAT3 cables) understand technology and have years of proven expertise.

Cape Cod Computer Repair
When you go with someone that does not have the experience that we have, they generally take much longer (which can greatly affect price when they bill by the hour), and many times do not setup your systems and networks correctly (which will lead to down time and repeat visits - costing you time and more money).

We stand behind our work and are quick to respond. Give us a call toll free: 1-866-417-3945 or visit our website
Cape Cod Computer Repair
o Plymouth Computer Repair
o Quincy Computer Repair
o Milton Computer Repair
o Dedham MA Computer Repair
o Hanover MA Computer Repair
o Braintree Computer Repair
o Stoughton Computer Repair
o Dorchester Computer Repair
o Marshfield Computer Repair
o Scituate Computer Repair
o Weymouth Computer Repair
o Natick Computer Repair
o Newton MA Computer Repair
o Waltham Computer Repair
o Wellesley MA Computer Repair
o Weston MA Computer Repair
o Falmouth Computer Repair
o Hyannis Computer Repair
o Mashpee Computer Repair
o Osterville Computer Repair
o Sandwich MA Computer Repair
o Yarmouth Computer Repair

Remote Desktop and On-Site IT Services on Cape Cod since 2001:

Give us a call toll free: 1-866-417-3945 or visit our website Business Computer Repair or

Cape Cod Computer Repair. Feel free to send us a message with technical questions, we’re happy to assist.

Computer Repair on Cape Cod since 2001. We travel to you and offer on-site computer repair services, or pick-up and delivery with flat rates.

Call us toll free to speak to a IT technician: 1-866-417-3945.

or visit one of our other websites:
Some of our Computer Services:
- Emergency Computer Help
- Computer (PC) repair services (on-site and remote solutions)
- Virus Removal, Spyware/Malware removal
- Data Recovery / Data Storage
- Home Networking
- Business Computer Networking
- Telecom / Telephone services
- Low-Voltage Cabling: Residential & Commercial cabling services
- Wireless (commercial level) networking
- Website development, hosting, SEO & SEM & more!

Cape Cod Computer Repair

INSURED by The Hartford.

A+ Mobile PC Doctors (1-866-417-3945) specialize in all things IT (Information Technology) and web services related. Each member of our team of INSURED computer technicians has over 10 year experience, is trained and certified.

BUYERS BEWARE: In today’s IT field, everyone with a screw driver and a some PC experience thinks they know how to not only repair computers, but setup networks and run cable lines - THIS IS NOT TRUE. When push comes to shove, our PC repair technicians, business and home networking specialists, telecom and low voltage cabling experts (mostly CAT5e, fiber optics and CAT3 cables) know their field and are qualified experts.

Another of our sites:
Boston computer repair

Visit Mytechsupportstore for remote computer help.


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